AI agent for enterprise support
AI agent that resolves 90% of support tickets. If it doesn't, we'll give your money back.
Works across voice, chat, and email with 99% accuracy. Live in 14 days, fully autonomous in 30. Never tune it.
Resolution Rate
Accuracy Rate
Supported Languages
Monthly RESOLUTIONS
#1 multi-modal AI agent for enterprise fintech support
AI agent that resolves 90% of support tickets. If it doesn't, we'll give your money back.
Works across voice, chat, and email with 99% accuracy. Live in 14 days, fully autonomous in 30. Never tune it.
Resolution
Rate
Accuracy
Rate
Supported
Languages
Monthly
RESOLUTIONS
Trusted by teams where compliance is non-negotiable
Trusted by teams where compliance is non-negotiable
Success Stories
Built for companies who can't ship a bad answer
Built for companies who can't ship a bad answer
Atlas Safely Automated 70% of Key Fintech Support Journeys with ORVAY.
“We went from 15% to 70% automation on key journeys. Orvay doesn’t just follow our playbooks, it improves them.”
— Crystal Stephens, Head of Operations
70%
Resolution Rate
<60 s
Avg Handle Time
ATLAS·Fintech
“We went from 15% to 70% automation on key journeys. Orvay doesn’t just follow our playbooks, it improves them.”
— Crystal Stephens, Head of Operations
70%
Resolution Rate
<60 s
Avg Handle Time
The Evolution of AI Support
From chatbots to AI agents that maintain themselves
Most companies are still stuck in 2025.
Era #1
Pre-2025
Humans maintain the AI
Every week, the ops team re-tunes the bot. Every month, a new edge case breaks a flow. Every quarter, CSAT dips below the containment number.
Era #2
2026 (Orvay)
Agents maintain agents
Orvay detects its own knowledge gaps, learns from real resolutions, and keeps getting sharper. Your team reviews AI flagged edge cases. Orvay handles the rest.
The Evolution of AI Support
From chatbots to AI agents that maintain themselves
Most companies are still stuck in 2025.
Era #1
Pre-2025
Humans maintain the AI
Every week, the ops team re-tunes the bot. Every month, a new edge case breaks a flow. Every quarter, CSAT dips below the containment number.
Era #2
2026 (Orvay)
Agents maintain agents
Orvay detects its own knowledge gaps, learns from real resolutions, and keeps getting sharper. Your team reviews AI flagged edge cases. Orvay handles the rest.
The Evolution of AI Support
From chatbots to AI agents that maintain themselves
Most companies are still stuck in 2025.
Era #1
Pre-2025
Humans maintain the AI
Every week, the ops team re-tunes the bot. Every month, a new edge case breaks a flow. Every quarter, CSAT dips below the containment number.
Era #2
2026 (Orvay)
Agents maintain agents
Orvay detects its own knowledge gaps, learns from real resolutions, and keeps getting sharper. Your team reviews AI flagged edge cases. Orvay handles the rest.
One Agent, all the channels.
One Agent, all the channels.
Stop buying one vendor for chat, another for email, and a third for voice. Orvay unifies all three on the same reasoning, policies, and audit trail.
Stop buying one vendor for chat, another for email, and a third for voice. Orvay unifies all three on the same reasoning, policies, and audit trail.
AI Voice
AI Voice
AI Chat
AI Chat
AI Email
AI Email
Implementation
Go live in 14 days.
Connect. Train. Test. Go live. Post-launch Orvay learns from every ticket and tunes itself.
Connect. Train. Test. Go live. Post-launch Orvay learns from every ticket and tunes itself.
Works on your helpdesk. No migration needed.
Works on your helpdesk. No migration needed.
Connect your helpdesk
One-click OAuth with Zendesk, Intercom, Salesforce, Livechat, and more. No engineering on your side.
Train your agent
Test with AI
Go live
Connect your helpdesk
One-click OAuth with Zendesk, Intercom, Salesforce, Livechat, and more. No engineering on your side.
Train your agent
Test with AI
Go live
70% support queue reduction| 12% CSAT improvement | 26s average response time
Get started · 90 day risk-free trial
$0.49 per resolution
Zero-Pay Guarantee: 90% resolution in 90 days, or you pay $0. Send 1,000 real tickets, we'll prove it on your data. If the math doesn't work, you walk.
Integrations
Works alongside your existing stack.
Works alongside your existing stack.
Your support org runs on multiple tools. Orvay layers on top, deploy alongside your helpdesk, your CRM, and your internal tools without migration risk.
Your support org runs on multiple tools. Orvay layers on top, deploy alongside your helpdesk, your CRM, and your internal tools without migration risk.
Why Orvay wins
The agent, not a chatbot.
Other AI support replies. Orvay resolves. Five places where it’s not a close comparison.
Agentic Action
Voice
Knowledge Atlas
Guardrails
Intelligence
End-to-end resolution
Orvay hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
Agentic Action
Voice
Knowledge Atlas
Guardrails
Intelligence
End-to-end resolution
Orvay hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
Fully autonomous in 30 days.
Live without engineering. Agentic workflows inside two weeks. Full autonomy by day 30. No migration project.
Day 1
Day 14
Day 30
We went from 15% to 70% automation on key journeys. Orvay doesn't just follow our playbooks, it self-improves them
Crystal Stephens
Head of Operations, Atlas
We went from 15% to 70% automation on key journeys. Orvay doesn't just follow our playbooks, it self-improves them
Crystal Stephens
Head of Operations, Atlas
01
Knowledge Agent Live
Connect your helpdesk, ingest your knowledge base, and deploy a working AI agent that resolves FAQ-level queries immediately. No code required.
02
Agentic Workflows
Connect backend systems - billing, CRM, internal tools. Orvay starts taking real actions: processing refunds, updating accounts, pulling customer data.
03
Full Autonomy. Zero Maintenance.
Self-learning active. Knowledge gaps auto-detected. Voice, chat, and email unified. Orvay handles 90% of volume at 99% accuracy, and keeps improving without you touching it.
Fully autonomous in 30 days.
Live without engineering. Agentic workflows inside two weeks. Full autonomy by day 30. No migration project.
Day 1
Day 14
Day 30
We went from 15% to 70% automation on key journeys. Orvay doesn't just follow our playbooks, it self-improves them
Crystal Stephens
Head of Operations, Atlas
Day 01
Knowledge Agent Live
Connect your helpdesk, ingest your knowledge base, and deploy a working AI agent that resolves FAQ-level queries immediately. No code required.
Day 14
Agentic Workflows
Connect backend systems - billing, CRM, internal tools. Orvay starts taking real actions: processing refunds, updating accounts, pulling customer data.
Day 30
Full Autonomy. Zero Maintenance.
Self-learning active. Knowledge gaps auto-detected. Voice, chat, and email unified. Orvay handles 90% of volume at 99% accuracy, and keeps improving without you touching it.
Day 1
Day 14
Day 30
We went from 15% to 70% automation on key journeys. Orvay doesn't just follow our playbooks, it self-improves them
Crystal Stephens
Head of Operations, Atlas
Day 01
Knowledge Agent Live
Connect your helpdesk, ingest your knowledge base, and deploy a working AI agent that resolves FAQ-level queries immediately. No code required.
Day 14
Agentic Workflows
Connect backend systems - billing, CRM, internal tools. Orvay starts taking real actions: processing refunds, updating accounts, pulling customer data.
Day 30
Full Autonomy. Zero Maintenance.
Self-learning active. Knowledge gaps auto-detected. Voice, chat, and email unified. Orvay handles 90% of volume at 99% accuracy, and keeps improving without you touching it.
Compliance First
Compliance First
Secure by design
Secure by design
Built with security and compliance embedded at every
layer to protect sensitive financial data.
Built with security and compliance embedded at every layer to protect sensitive financial data.
SOC 2 Type II
PCI DSS Level 1
ISO 27001
GDPR
HIPAA · BAA-ready
HIPAA · BAA-ready
Data Encryption
Data Encryption
Talk to us and see Orvay in action
Talk to us and see Orvay in action
Walk out with a clear view of what Orvay can automate for your team.
Walk out with a clear view of what Orvay can automate for your team.
The agent, not a chatbot.
Why Orvay wins
Other AI support replies. Orvay resolves. Five places where it’s not a close comparison.
- Support · OrvayliveMHey — I was charged twice for order #1024. Can you refund the duplicate?web chat10:47Checking Stripe for duplicate charges on #1024.fini agent10:47Refunded. I found two charges and reversed the duplicate. You'll see it back on your card in 3–5 business days.fini agent10:48stripe.customers.search200 OKstripe.charges.list200 OKstripe.refunds.createrefundedticket.resolveclosed · auto
End-to-end resolution
Orvay hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
- Voice · Orvay0:00recM0:03Hi, I need to reschedule my booking from Friday to next Tuesday.0:02Got it, checking booking #7A21now.0:04All set. Moved your booking to Tuesday. Email coming shortly.booking.search200 OKavailability.check200 OKbooking.rescheduleupdatedcall.resolveclosed · auto
Real-time voice (<100ms latency)
Orvay rebooks the appointment, sends the confirmation, and auto-closes the ticket
- Atlas · OrvayautosyncRefundsPoliciesBillingPaymentsAccountDisputesSecuritygap detectedPartial Refundsatlas.scan_tickets42 analyzedatlas.detect_gapgap foundatlas.generate_articlepublishedatlas.update_graphcommitted
Self-healing knowledge
Orvay scans every ticket, spots what your docs miss, and publishes the article
- Guardrails · Orvayactive“How do I update my card on file?”98% confauto-resolvedOrvay handled autonomously“I think I'm being charged incorrectly under GDPR”72% confflaggedDraft sent to agent“I need to speak to someone about a legal matter”34% confescalatedRouted to legal · full context attachedguardrails.classify3 classifiedconfidence.scorescoredpolicy.check2 pass · 1 flagaudit.logcommitted
Confidence you can audit
Every answer scored, and policy-checked. Low confidence tickets escalated with full context
- Intelligence · OrvayliveTop issue this week2FA failures47 tickets · up from 31CSAT trend4.7 → 4.9+0.2 this weekFeature requests142Export to PDF38Dark mode24Mobile app19Avg resolution47s↓ 62% vs. last monthintelligence.cluster47 topicssentiment.analyze+12% postrends.detect3 spikesintelligence.reportshared
Qualitative Insights
Orvay clusters every conversation and catches the spike before it hits CSAT.
- Support · OrvayliveMHey — I was charged twice for order #1024. Can you refund the duplicate?web chat10:47Checking Stripe for duplicate charges on #1024.fini agent10:47Refunded. I found two charges and reversed the duplicate. You'll see it back on your card in 3–5 business days.fini agent10:48stripe.customers.search200 OKstripe.charges.list200 OKstripe.refunds.createrefundedticket.resolveclosed · auto
End-to-end resolution
Orvay hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
- Voice · Orvay0:00recM0:03Hi, I need to reschedule my booking from Friday to next Tuesday.0:02Got it, checking booking #7A21now.0:04All set. Moved your booking to Tuesday. Email coming shortly.booking.search200 OKavailability.check200 OKbooking.rescheduleupdatedcall.resolveclosed · auto
Real-time voice (<100ms latency)
Orvay rebooks the appointment, sends the confirmation, and auto-closes the ticket
- Atlas · OrvayautosyncRefundsPoliciesBillingPaymentsAccountDisputesSecuritygap detectedPartial Refundsatlas.scan_tickets42 analyzedatlas.detect_gapgap foundatlas.generate_articlepublishedatlas.update_graphcommitted
Self-healing knowledge
Orvay scans every ticket, spots what your docs miss, and publishes the article
- Guardrails · Orvayactive“How do I update my card on file?”98% confauto-resolvedOrvay handled autonomously“I think I'm being charged incorrectly under GDPR”72% confflaggedDraft sent to agent“I need to speak to someone about a legal matter”34% confescalatedRouted to legal · full context attachedguardrails.classify3 classifiedconfidence.scorescoredpolicy.check2 pass · 1 flagaudit.logcommitted
Confidence you can audit
Every answer scored, and policy-checked. Low confidence tickets escalated with full context
- Intelligence · OrvayliveTop issue this week2FA failures47 tickets · up from 31CSAT trend4.7 → 4.9+0.2 this weekFeature requests142Export to PDF38Dark mode24Mobile app19Avg resolution47s↓ 62% vs. last monthintelligence.cluster47 topicssentiment.analyze+12% postrends.detect3 spikesintelligence.reportshared
Qualitative Insights
Orvay clusters every conversation and catches the spike before it hits CSAT.
- Support · OrvayliveMHey — I was charged twice for order #1024. Can you refund the duplicate?web chat10:47Checking Stripe for duplicate charges on #1024.fini agent10:47Refunded. I found two charges and reversed the duplicate. You'll see it back on your card in 3–5 business days.fini agent10:48stripe.customers.search200 OKstripe.charges.list200 OKstripe.refunds.createrefundedticket.resolveclosed · auto
End-to-end resolution
Orvay hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
- Voice · Orvay0:00recM0:03Hi, I need to reschedule my booking from Friday to next Tuesday.0:02Got it, checking booking #7A21now.0:04All set. Moved your booking to Tuesday. Email coming shortly.booking.search200 OKavailability.check200 OKbooking.rescheduleupdatedcall.resolveclosed · auto
Real-time voice (<100ms latency)
Orvay rebooks the appointment, sends the confirmation, and auto-closes the ticket
- Atlas · OrvayautosyncRefundsPoliciesBillingPaymentsAccountDisputesSecuritygap detectedPartial Refundsatlas.scan_tickets42 analyzedatlas.detect_gapgap foundatlas.generate_articlepublishedatlas.update_graphcommitted
Self-healing knowledge
Orvay scans every ticket, spots what your docs miss, and publishes the article
- Guardrails · Orvayactive“How do I update my card on file?”98% confauto-resolvedOrvay handled autonomously“I think I'm being charged incorrectly under GDPR”72% confflaggedDraft sent to agent“I need to speak to someone about a legal matter”34% confescalatedRouted to legal · full context attachedguardrails.classify3 classifiedconfidence.scorescoredpolicy.check2 pass · 1 flagaudit.logcommitted
Confidence you can audit
Every answer scored, and policy-checked. Low confidence tickets escalated with full context
- Intelligence · OrvayliveTop issue this week2FA failures47 tickets · up from 31CSAT trend4.7 → 4.9+0.2 this weekFeature requests142Export to PDF38Dark mode24Mobile app19Avg resolution47s↓ 62% vs. last monthintelligence.cluster47 topicssentiment.analyze+12% postrends.detect3 spikesintelligence.reportshared
Qualitative Insights
Orvay clusters every conversation and catches the spike before it hits CSAT.
- Support · OrvayliveMHey — I was charged twice for order #1024. Can you refund the duplicate?web chat10:47Checking Stripe for duplicate charges on #1024.fini agent10:47Refunded. I found two charges and reversed the duplicate. You'll see it back on your card in 3–5 business days.fini agent10:48stripe.customers.search200 OKstripe.charges.list200 OKstripe.refunds.createrefundedticket.resolveclosed · auto
End-to-end resolution
Orvay hits your Stripe, finds the duplicate charge, and refunds- with a full audit trail
- Voice · Orvay0:00recM0:03Hi, I need to reschedule my booking from Friday to next Tuesday.0:02Got it, checking booking #7A21now.0:04All set. Moved your booking to Tuesday. Email coming shortly.booking.search200 OKavailability.check200 OKbooking.rescheduleupdatedcall.resolveclosed · auto
Real-time voice (<100ms latency)
Orvay rebooks the appointment, sends the confirmation, and auto-closes the ticket
- Atlas · OrvayautosyncRefundsPoliciesBillingPaymentsAccountDisputesSecuritygap detectedPartial Refundsatlas.scan_tickets42 analyzedatlas.detect_gapgap foundatlas.generate_articlepublishedatlas.update_graphcommitted
Self-healing knowledge
Orvay scans every ticket, spots what your docs miss, and publishes the article
- Guardrails · Orvayactive“How do I update my card on file?”98% confauto-resolvedOrvay handled autonomously“I think I'm being charged incorrectly under GDPR”72% confflaggedDraft sent to agent“I need to speak to someone about a legal matter”34% confescalatedRouted to legal · full context attachedguardrails.classify3 classifiedconfidence.scorescoredpolicy.check2 pass · 1 flagaudit.logcommitted
Confidence you can audit
Every answer scored, and policy-checked. Low confidence tickets escalated with full context
- Intelligence · OrvayliveTop issue this week2FA failures47 tickets · up from 31CSAT trend4.7 → 4.9+0.2 this weekFeature requests142Export to PDF38Dark mode24Mobile app19Avg resolution47s↓ 62% vs. last monthintelligence.cluster47 topicssentiment.analyze+12% postrends.detect3 spikesintelligence.reportshared
Qualitative Insights
Orvay clusters every conversation and catches the spike before it hits CSAT.
Connect to Content
Add layers or components to swipe between.